Performance Support: 5 Moments of Need™, how to make it work!?
Hands on Session with Bob Mosher, developer of the 5 Moments of Need-Model™
During his session Bob Mosher will focus on practical implementation of your learning & performance solutions in the workplace, using the 5 Moments of Need™ approach. With examples of successful implementations in NL.
The ‘5 Moments of Need™ model is a practical model for achieving a higher performance. The five moments of learning need are: (1) When you learn something for the first time, (2) when you want to learn more, (3) when you try to apply and / or remember, (4) when something goes wrong and (5) when things change. In this approach learning is linked to the performance of the employees which makes the return on learning immediately measurable.