“We need a training program.” It’s a familiar request, but what if another course isn’t actually the solution?
L&D professionals are constantly navigating the gap between what stakeholders ask for and what will genuinely move the needle on business performance. Taking orders keeps us busy, but rarely helps us be more relevant.
This interactive workshop explores how to navigate from initial request to real impact using three principles of practice: Tuning In to what’s actually happening in the system, Responding with fit-for-purpose interventions, and Improving based on what you learn along the way. These evidence informed principles have underpinned the success of high performing learning teams over the last 20 years. In this interactive session we will explore how they work for you today through dialogue and practical application.Working with real scenarios we will build your capability to investigate performance challenges, co-create responses with business partners, and keep adjusting course as conditions change.
You’ll leave with navigation principles that help you create business value, not just learning activity.
After this session, participants will be able to:
- Navigate from learning requests to business impact by applying proven TRI principles
- Co-create contextually appropriate responses that deliver business value
- Build continuous improvement into their L&D practice using evidence and stakeholder feedback
Laura brings over 30 years of experience in learning and development, combining deep expertise in research, innovation and business impact to help organisations unlock the true value of learning. As Founder of Learning Changemakers and former CEO and Founder of Towards Maturity, she led one of the world’s most influential research agendas in workplace learning.
Drawing on evidence-based insight, broad international experience and a sharp understanding of what drives performance, Laura supports L&D leaders in strengthening their strategic role and business credibility. She is a highly sought-after keynote speaker and facilitator, known for turning insight into practical, results-driven action.
Laura Overton
Learning Changemaker, researcher & author the L&D Leader
Geraldine Voost
Organizational Learning Strategist/Learning Business Partner Nedap
Geraldine Voost is thought leader en internationaal spreker op het snijvlak van learning, performance en the future of work. Vanuit haar ervaring en achtergrond in cognitiewetenschap verlegt zij het gesprek van trainingen en skills naar de condities waaronder mensen daadwerkelijk presteren in hun dagelijkse werk. In 2025 ontving zij de DevelHub Pole Star Award voor L&D Professional of the Year.